Reserving one of our puppies is very much a two-way process, you must be happy that we answer all your questions to your satisfaction, however, you must demonstrate to us that you and your family are right for one of our precious puppies.
Please do not be offended when we ask you questions!
We do have a prospective new owner questionnaire, it’s always helpful if you could complete this first
and email it across before we have a telephone chat.
Once we have explored all issues, we hopefully will agree to the puppy being reserved. At his stage, we will email you our extensive puppy rearing guide, shopping list for your new puppy, and details of the food they will leave with.
Puppies are only classed as reserved when we have been through this process and a reservation fee has been received.
From here, we will arrange a mutually convenient time for us to meet and see the puppies in their home environment alongside mum and other relatives.
Prospective owner WILL NOT view any other kennels or puppies before visiting us on the day agreed, this is to minimise cross-infection.
Please ensure that you have used the comfort facilities available nearby before arrival.
Please be mindful of your appointment time and let me know if you are unlikely to arrive on time.
Please be aware of the age of our puppies and the impact of the visit on the mum and puppies, to this end, members of the immediate family only will be allowed to meet them.
Please recognise this is our home first and foremost.
Viewings occur in late mornings/early afternoons only to minimise the disruption to our family and our dogs.
Please come prepared with your questions written down, as experience tells us that once you see the puppies all memory of everything evaporates!
Glenbrows Cocker Spaniels
Tim and Honor Harrison, Ivy Cottage, Derby Road, Swarkestone, Derby DE73 7JB
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